CATALOG LISTINGS
Everything listed in this catalog is available, and all specifications and descriptions are current, as of the time of publication. Product listings, specifications, availability, and pricing are subject to change without notice.

To verify the most current information, contact James Instruments directly or your representative.

TO PLACE AN ORDER
Contact us by fax, phone, mail, or Internet e-mail. There is a minimum order amount of $35.00.

METHOD OF PAYMENT
We will take your order on major credit card, by C.O.D., on an open Account, letter of
credit, or direct wire transfer.

Credit Cards
James Instruments accepts American Express®, MasterCard®, and VISA®.

C.O.D.s
If your C.O.D. order total is over $1000, you may be asked to pay with certified funds (certified check, money order, or cashier’s check). Please be aware that most carriers will not accept cash and require payment by check for all C.O.D. orders, regardless of the order total. If you wish to pay cash for your C.O.D. order of $1000 or less, please contact James Instruments to determine whether your shipment is being delivered by a carrier who will accept cash.

Open Accounts
If your business, institution, or government agency wishes to open an account with us and is located within the United States, call James Instruments sales office. Open account status is normally granted to well-rated organizations with three appropriate credit references and a banking history. Terms of payment are net 30 days. A complete open account credit verification form will need to be completed. Please allow 24 hours to process open account applications. There will be a $20.00 service charge on all returned checks.

Letter of Credit
· Letter of Credits must be drawn on a US Bank
· Opening charges are to be paid by consignee
· All amendments and bank charges are consignee’s responsibility
· $500.00 processing fee applies
· Must be opened for at least 120 days
· Shipment date should coincide closing of Letter of Credit
· Customer is expected to advise James Instruments of Letter of Credit
prior to opening of the letter
· Shipments must be made only thru James Instruments freight forwarder
· Import duties and licensing is the expense of the opener

Direct Wire Transfer
Call for direct wire account information.
Phone 773.463.6565 | Toll-Free 800.426.6500

HANDLING
James Instruments and carrier handling charges will apply, depending on dimensional weight, size, order amount, and whether the product is a restricted article.

SALES TAX
We are required by law to charge and collect state and local sales tax.

RETURNS
Returns must be made within 30 days of the original invoice date and must be accompanied by a Return Materials Authorization. Authorization may be obtained by calling James Instruments. Returns without this authorization may not be accepted. Returns may also be subject to a minimum 20 percent restocking charge.

PRICING
Every effort has been made to be sure the prices in this catalog reflect the latest information available. However, prices in the catalog are subject to change without notice. Prices in this catalog are in U.S. dollars.

SHIPMENT DAMAGE
Our merchandise is carefully packed for shipment. In the event an item is damaged in shipment, you must submit a claim to the carrier within 15 days of delivery. We advise that you unpack and inspect all merchandise immediately upon receiving it. If damage does not become apparent until the shipment is unpacked, make a request within 72 hours for inspection by the carrier’s agent and file with the carrier. Any external evidence of loss or damage must be noted on the freight bill or carrier’s receipt and signed by the carrier’s agent.

Failure to do this will result in the carrier refusing to honor the claim. For your protection, our billings include insurance for damage or loss in transit.

DELIVERY
Items are generally shipped ex-works Chicago. You can choose from a variety of shipment methods. For details, contact James Instruments.

International repair shipments must contain a commercial invoice listing the instrument being returned and must contain the words:

Country of manufacture: USA

Instrument being returned to manufacturer for repair – no value for customs, value for carriage only